Saudia is emphasizing its dedication to becoming a member of efforts with authorities entities to serve pilgrims.

SAUDIA group will probably be transporting pilgrims from greater than 100 scheduled and 14 seasonal locations to six airports within the Kingdom in Jeddah, Riyadh, Dammam, Medina, Taif, and Yanbu. The 8 thousand cockpits and cabin crew can converse 42 totally different languages and can graciously serve the friends throughout their journeys, reflecting the beneficiant nature of Saudi hospitality.

The plan ensures synergy from all SAUDIA Group subsidiaries, particularly these involved with offering providers to pilgrims, particularly Saudia Aerospace Engineering Industries (SAEI), Saudi Floor Providers (SGS), and Saudi Airways Catering Firm (SACC), all of which is able to function at complete capability and across the clock all through the Hajj season.

SAUDIA goals to offer the perfect air transport and logistic providers and different built-in providers throughout all areas by means of digital platforms and certified personnel to serve pilgrims upon arrival and departure.

Mr. Amer Alkhushail, Chief Hajj and Umrah Officer at SAUDIA Group mentioned: “By way of our amassed expertise, succesful staff, and our relentless pursuit to supply the perfect technical providers that assure a clean journey expertise, SAUDIA Group is able to implement a brand new Hajj plan. This operational plan is in keeping with the directives of the Supreme Hajj Committee, headed by His Royal Highness Prince Abdulaziz bin Saud bin Naif bin Abdulaziz, Minister of Inside; the Central Hajj Committee, headed by His Royal Highness Prince Khaled Al-Faisal, Advisor to the Custodian of the Two Holy Mosques, Governor of Makkah Area; and in cooperation with the Ministry of Hajj and Umrah and the Pilgrim Expertise Program.”

Al Khushail additionally highlighted the significance of integrating efficiency with varied authorities stakeholders at airports just like the Basic Authority of Civil Aviation (GACA) together with all corporations concerned in organizing Hajj journeys inside and out of doors the Kingdom. Al Khushail revealed that Prince Mohammad Bin Abdulaziz Worldwide Airport in Medina would obtain the primary flights arriving within the Kingdom on Might 21.

Lately, SAUDIA Group has concluded plenty of agreements with varied authorities to serve pilgrims in lots of international locations as a part of its endeavor to extend its operational share and spend money on its repute by offering air transport providers in a definite religious environment. As well as, SAUDIA Group goals to attain operational effectivity whereas absolutely complying with security requirements, that are its high priorities. The corporate has mobilized its human and digital capabilities to offer the perfect providers and implement the plan by means of varied paths, together with the efficiency monitoring crew, the terminal operations heart crew, in addition to the crew answerable for the follow-up and pre-coordination with all sectors and related authorities. All these groups work across the clock and with direct follow-up from SAUDIA’s senior management.

SAUDIA Group offers pilgrims with many distinguished providers, together with the issuance of boarding passes for the arrival and return flights from worldwide departure and home terminals; staffing King Abdulaziz Worldwide Airport (KAIA) in Jeddah and Prince Mohammad Bin Abdulaziz Worldwide Airport (Madinah Airport) with navigators and staff fluent within the varied languages; arranging the dispatch of Zamzam water bottles to numerous locations; and offering extra flights for pilgrims wishing to journey to Medina by air.

That is supplied along with securing the operational necessities, together with workers, labor, and floor gear, in proportion to the scale of the operation. Due to this fact, SAUDIA Group has been engaged on coaching all front-line staff within the areas of Hajj protocol, crowd administration, coping with crises, and responding to emergency plans.

As a part of its endeavor to offer pilgrims with complete providers and enrich their journey expertise, SAUDIA has up to date its in-flight Islamic content material, together with spiritual packages, particularly these devoted to elevating consciousness of Hajj. The updates embrace greater than 134 hours of assorted spiritual packages and 590 hours of Quran recitations, along with many Islamic packages obtainable in a number of languages comparable to Arabic, English, Indonesian, Chinese language, and different languages spoken by pilgrims. Furthermore, SAUDIA’s Inflight Leisure system gives a singular assortment of instructional e-books on performing Hajj and Umrah in additional than 14 languages.

SAUDIA Group has additionally expanded its Hajj season plan actions to incorporate sharing consciousness messages to pilgrims of their languages by means of the official means of their international locations, Hajj missions and organizations in Makkah and Madinah throughout Hajj residences.

In these messages, the corporate clarifies all issues associated to the pilgrims’ journey, together with baggage, its weights, and sizes, in addition to mechanisms for accepting it at airports upon departure after the top of the Hajj, to facilitate their procedures past expectations.