On Jan. 17, Statista, a supplier of market and shopper information, launched an inventory of the highest automobile rental firms within the U.Ok. The corporate’s Shopper Insights sheds mild on shoppers’ views on rental automobile hires.

This survey requested U.Ok. clients about their experiences with completely different rental firms. It discovered that as of August 2022, the most well-liked model amongst shoppers was Enterprise Lease-A-Automobile, during which 84% stated they might use the corporate once more. Hertz (77%), Europcar (76%), and ACE (74%) had been the subsequent in line, whereas solely half of respondents stated they might go for Nationwide once more.

In response to the announcement, in the identical Model Profiler, Statista researchers discovered that in the case of deciding on automobile rental firms, roughly one in 5 stated they relied on manufacturers they know and belief (22%), whereas 17% stated {that a} low value over top quality was essential. Solely 15% felt well-informed in the case of automobile leases.

“We’re within the enterprise of incomes the belief of our clients, and, in line with U.Ok. clients, we nonetheless have extra work to do!” stated Richard Wayne, buyer expertise supervisor for for ACE Lease A Automobile.

“With a confirmed monitor document within the U.S., we’re seeing that our core philosophies are translating effectively in locations just like the U.Ok.” added Rachel Crockett, director of brand name providers for ACE Lease A Automobile. “It’s all the time a thrill to get to see how we stack up amongst this group of unimaginable manufacturers.”