Home Electric Vehicle GM Tells Chevy Bolt EV Proprietor It is “Not Accountable” For Quick Charging At Non-Authorised Public Stations

GM Tells Chevy Bolt EV Proprietor It is “Not Accountable” For Quick Charging At Non-Authorised Public Stations

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GM Tells Chevy Bolt EV Proprietor It is “Not Accountable” For Quick Charging At Non-Authorised Public Stations

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Chevrolet is recalling each 2017-2022 Bolt EV and 2022 Bolt EUV to exchange their batteries as a consequence of a problem that has resulted in a number of fires. For one proprietor, that recall course of is perhaps inflicting extra complications. The proprietor alleges that after getting the brand new pack, his 2021 Bolt EV not helps DC quick charging. This particular person has taken it again to the supplier no less than twice, and the technicians claimed that the chargers he was utilizing had been truly the issue.

The proprietor then went onto the Chevy Bolt EV House owners Fb group in hopes of discovering an answer. Chevrolet additionally responded to him on Fb. Partly, the automaker’s social media workforce stated:

“After discussing the scenario, the dealership knowledgeable us that after diagnosing the car, they decided that the car works when utilizing a GM Authorised charger at each your private home, and at a licensed GM dealership. Please know, as this case is just taking place when trying to make use of public chargers, GM just isn’t chargeable for charging issues when utilizing non-GM authorised public charging stations.”

This wasn’t what the proprietor wished to listen to. He claimed to have examined the Bolt on three manufacturers of chargers from 5 completely different places. This included cost factors at Electrify America and  EV Go – an organization that Normal Motors has a partnership with.

Earlier than the battery recall, the proprietor reported utilizing a DC quick charger each week for round two years. The alleged downside solely began after the restore.

For folk unfamiliar with these techniques, an EV would not use its onboard charger when utilizing DC. The direct present goes straight to the battery. For Degree 1 or 2 residence charging, the electrical energy would circulate via the onboard tech.

Within the Fb group dialogue thread, he additionally alleges that the supplier doesn’t have any DC quick chargers for testing his reported downside with the Bolt. Knowledge from Plugshare signifies that there is solely a Degree 1 or 2 charger there, not a DC quick charger. Conceivably, this implies one system could possibly be useful, and the opposite could possibly be damaged.

Right now, it is not clear whether or not technicians there tried taking the car to a DC fast-charging web site for testing. InsideEVs has reached out to the supplier with these questions. 

We additionally reached out to the proprietor however have not but heard again.

“We’re trying into this and can let you realize what we uncover,” a Chevrolet spokesperson responded to Motor1.com.

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