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TikTok, Fb and WhatsApp had been awash with movies of Entebbe Airport employees extorting cash from passengers
Uganda’s Civil Aviation Authority (CAA) has issued contemporary tips for vacationers following a spate of complaints from departing passengers which have surfaced on social media.
TikTok, Fb and WhatsApp had been awash with movies of airport employees extorting cash from passengers, nearly all of whom are migrant staff and first-time vacationers, intimidated by the entire expertise.
A number of airport employees who had been caught on digicam have since been terminated together with 24 who’re at present beneath investigation.
In response to the Director Normal of Uganda’s Civil Aviation Authority, Fred Bamwesigye, operational airport employees, lots of whom are seconded from different companies, together with Division of Immigrations and Citizenship, Ministry of Well being, Ministry of Labor, Airport Safety, and so on. henceforth shall be required to put on uniforms at their desks or stations with tags bearing their names and won’t be allowed to have their cell phones at their desks, with a senior supervisor obtainable and beneath additional CCTV monitoring in a bid to harmonize the dealing with processes.
A directive issued on thirtieth January, 2023 outlines the essential journey necessities for departing passengers travelling by means of Entebbe Worldwide Airport as follows:
- A legitimate passport
- A legitimate visa for international locations the place that is required
- An airline ticket (exhausting copy or e-ticket)
- Legitimate Yellow fever vaccination card in case the vacation spot nation requires it; in any other case, passengers should search for added data from their respective airways relating to vacation spot journey necessities (as a few of these hold altering occasionally or could also be past what’s acknowledged above).
Journey course of for departing Passengers by means of Entebbe Worldwide Airport - First Safety Checkpoint on the gate/entrance of Entebbe Worldwide Airport: The driving force and occupants of the automobile are required to bear safety screening and the motorcar is bodily inspected.
- Automotive park entry: The vehicles are to be parked within the public automobile park and the passenger accesses the departure stage to start out on the journey course of.
- Second Safety level on departure stage: Travelling passengers are separated from non travellers. The passenger ought to present their passport and ticket in order to proceed to the restricted space.
- Maintain Baggage Examine level: Passengers’ luggage are screened by means of the screening machine by Aviation Safety employees.
- Paperwork Verification: At this level, a passenger is required to point out their passport as their authorized identification and the ticket exhibiting their vacation spot of journey to the Airline employees or their representatives, the Floor Dealing with Employees who after verification will stamp both the visa (if paper visa) or the ticket for the following step of check-in. A legitimate yellow fever vaccination card must be offered (in case the vacation spot nation requires).
it). Any non- compliances can be communicated to the passenger and in the event that they can’t be fulfilled, the passenger could also be denied journey. - Examine in Counters and Baggage drop: After assembly the vacation spot necessities, the passenger presents the passport, ticket, or visa with stamp for verify in.
Baggage weight is measured in accordance with the required weight as indicated on the passenger ticket.
In case of any extra baggage, ticket adjustments or upgrades, the passenger is suggested on the fee and is referred to the related airline for cost. Bodily or digital receipts can be issued for such funds.
The passenger is then issued with a boarding move and baggage declare tags. It’s famous that there are two sorts of check- in for passengers i.e.:
• On-line checked -in passengers who don’t have to undergo the check-in counters, if they don’t have baggage to check- in.
• Non-online checked in passengers who must comply with all of the processes of check-in as follows:
For the Immigration desk accountable for boarder administration and detection of human and youngster trafficking:
1. The passenger can be required to current their passport for exit visa/ stamp, boarding passes and resort reserving after which immigration officers shall allow the passenger to proceed for journey in the event that they meet the vacation spot necessities and have complied with Uganda’s guidelines and rules. In case the departing passenger had visited Uganda, they shouldn’t have exceeded the issued visa interval.
If there are any pertinent causes (non compliance with any of the necessities), the passenger could also be denied exit by immigration, and in that case the airline or Floor dealing with agent is knowledgeable.
2. On the final Safety verify:
The passenger can be required to undergo this safety level earlier than coming into the boarding gate and any prohibited merchandise can be withdrawn from the passenger. The objects could also be handed over to the passenger’s household, if they’re nonetheless obtainable on the Airport or could also be disposed- off by safety by means of a court docket order.
Baggage weight is measured in accordance with the required weight as indicated on the passenger ticket.
In case of any extra baggage, ticket adjustments or upgrades, the passenger is suggested on the fee and is referred to the related airline for cost. Bodily or digital receipts can be issued for such funds.
The passenger is then issued with a boarding move and baggage declare tags.
Hotlines:
Normal Supervisor, Entebbe Worldwide Airport – +256(0)702055158
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