When plugged into the Supercharger, the automotive confirmed a message saying that it was warming up the battery pack in preparation for charging, nevertheless it by no means really began to cost – even an hour later.

Nati claims to have reached out to Tesla concerning the situation, however he couldn’t get a response by Saturday.

Electrek’s Take

The video and media studies on it are creating some confusion. Some are associating this with the conventional issues charging within the chilly.

First off, it’s true that electrical automobile charging is affected by colder temperatures, however this isn’t regular.

It takes time for the battery pack to heat up sufficient to simply accept larger cost charges. That’s why Tesla in-built a function that permits the battery pack to situation itself for charging forward of time if you happen to enter a cost level within the navigation system.

So sure, there are points with charging in colder temperatures, however this isn’t it – this can be a malfunction with this gentleman’s particular automobile.

I’ve charged Tesla automobiles and different EVs at manner colder temperatures than -7°C with out situation. It’s unlucky, nevertheless it appears to be an issue with the proprietor’s particular automotive than hopefully goes to be coated by the guarantee.

The most important spotlight, if something, is that he couldn’t get in contact with anybody at Tesla for a distant diagnostic. That’s an enormous situation with Tesla’s service. It’s onerous to get somebody on the cellphone.